fbb77 Privacy Policy

1.Introduction

fbb77 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all players who use the fbb77 online casino and sports betting platform at fbb77.one. This Privacy Policy describes how fbb77 collects, uses, stores, shares, and protects personal data in connection with the operation of the Platform and the provision of services to Filipino players.

This Privacy Policy applies to all personal data collected through the fbb77 website, mobile-optimised site, and any related communications channels including live chat, email, and customer support interactions. It should be read alongside the fbb77 Terms & Conditions, which govern your use of the Platform.

By registering for an fbb77 account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the fbb77 Platform.

2.Data We Collect

fbb77 collects personal data from players in the following categories:

• Registration data: Full name, date of birth, email address, mobile number, and residential address provided when you create an fbb77 account.
• Identity verification data: Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, or UMID) and proof of address submitted during the account verification process.
• Financial data: GCash mobile number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and partial card details (card type, last four digits, expiry date) used for deposits and withdrawals. Full card numbers and e-wallet PINs are not stored by fbb77.
• Transaction data: Records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and account balance history on the fbb77 Platform.
• Technical data: IP address, device type, browser type and version, operating system, screen resolution, and session timestamps collected automatically when you access the fbb77 Platform.
• Usage data: Pages visited, games accessed, features used, search queries entered, and time spent on different sections of the fbb77 Platform.
• Communications data: Records of live chat conversations, emails, and other communications between you and the fbb77 support team.
• Responsible gaming data: Deposit limits, session limits, cooling-off periods, and self-exclusion requests made through your fbb77 account settings.

fbb77 collects only the personal data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by applicable law (for example, in connection with responsible gaming assessments).

3.How We Use Your Data

fbb77 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your fbb77 account, including processing your registration, verifying your identity and age, and managing your account settings and preferences.
• Service delivery: To provide access to fbb77 casino games, sports betting markets, bingo, and all other Platform features; to process deposits and withdrawals; and to credit bonuses and promotions to your account.
• Identity and age verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with applicable Philippine regulations and anti-money laundering requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other illegal or prohibited conduct on the fbb77 Platform.
• Regulatory compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to relevant authorities where required.
• Responsible gaming: To monitor player activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming support where appropriate.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through the fbb77 live chat and email support channels.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the features, performance, and user experience of the fbb77 Platform.
• Marketing communications: To send promotional offers, bonus notifications, and news about fbb77 to players who have opted in to receive such communications. You may opt out at any time.

4.Legal Basis for Processing

fbb77 processes your personal data on the following legal bases under applicable Philippine data protection law:

• Contractual necessity: Processing required to perform the contract between fbb77 and you as a registered player, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing carried out for fbb77's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5.Data Sharing

fbb77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients in the circumstances described:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, to the extent necessary to process your deposits and withdrawals. These processors are bound by their own privacy policies and applicable data protection obligations.
• Game providers: Third-party game studios and live dealer providers whose games are available on the fbb77 Platform, to the extent necessary to deliver game services and resolve disputes.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged by fbb77 to assist with age and identity verification.
• Regulatory authorities: Philippine government agencies, law enforcement bodies, and financial intelligence units, where fbb77 is required by law to disclose player information.
• Professional advisers: Legal, accounting, and auditing firms engaged by fbb77 in connection with the operation of the Platform, subject to confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of fbb77's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom fbb77 shares personal data are required to handle that data in accordance with applicable data protection law and fbb77's data processing requirements.

6.Cookies and Tracking Technologies

fbb77 uses cookies and similar tracking technologies (including web beacons and local storage) on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session, remembering your language and currency preferences, and enabling secure transactions. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the fbb77 Platform, including which pages are visited most frequently and where players encounter errors. This data helps fbb77 improve the Platform.
• Functional cookies: Used to remember your preferences and personalise your fbb77 experience, such as your preferred game categories and display settings.
• Marketing cookies: Used to deliver relevant promotional content to players who have opted in to fbb77 marketing communications. These cookies track your interactions with fbb77 promotional materials.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the fbb77 Platform.

7.Data Retention

fbb77 retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, and in accordance with applicable Philippine legal and regulatory requirements. The following retention periods apply:

• Account data: Retained for the duration of your fbb77 account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the verification process, whichever is later.
• Communications data: Live chat and email records are retained for up to two (2) years from the date of the communication.
• Technical and usage data: Retained in aggregated or anonymised form for up to two (2) years for platform analytics purposes.
• Responsible gaming records: Self-exclusion and limit-setting records are retained for the duration of the exclusion or limit period and for a minimum of two (2) years thereafter.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fbb77 will securely delete or anonymise that data.

8.Security

fbb77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• AES-256 encryption for personal data stored on fbb77 servers.
• TLS/SSL encryption for all data transmitted between your device and the fbb77 Platform.
• Access controls limiting fbb77 staff access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the fbb77 Platform infrastructure.
• Two-factor authentication options available to all fbb77 account holders.

While fbb77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your fbb77 login credentials and for notifying fbb77 immediately if you suspect any unauthorised access to your account.

9.Your Rights

As an fbb77 player whose personal data is processed by fbb77, you have the following rights under applicable Philippine data protection law:

• Right to access: You may request a copy of the personal data fbb77 holds about you at any time.
• Right to correction: You may request that fbb77 correct any inaccurate or incomplete personal data held about you.
• Right to erasure: You may request that fbb77 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to fbb77's legal retention obligations.
• Right to object: You may object to fbb77's processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to fbb77's overriding legitimate grounds.
• Right to data portability: You may request that fbb77 provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to withdraw consent: Where fbb77 processes your personal data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the fbb77 support team via live chat or by email at [email protected]. fbb77 will respond to all data rights requests within thirty (30) days. In some cases, fbb77 may need to verify your identity before processing a data rights request.

10.Children and Minors

The fbb77 Platform is strictly intended for persons aged 21 years and above. fbb77 does not knowingly collect personal data from any person under the age of 21. If fbb77 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.

If you believe that fbb77 may have inadvertently collected personal data from a minor, please contact fbb77 support immediately at [email protected].

11.Third-Party Links

The fbb77 Platform may contain links to third-party websites or services, including payment provider portals and game provider interfaces. fbb77 is not responsible for the privacy practices of any third-party website or service. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected by fbb77 through the fbb77 Platform.

12.Changes to This Privacy Policy

fbb77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. The most current version of this Privacy Policy will always be published on this page, with the date of last revision displayed at the top.

Where changes to this Privacy Policy are material, fbb77 will notify registered players by email or via an in-platform notification prior to the changes taking effect. Your continued use of the fbb77 Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

13.Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or fbb77's handling of your personal data, please contact the fbb77 Data Privacy team:

• Live Chat: Available 24/7 via the chat widget in the bottom-right corner of every fbb77 page.
• Email: [email protected]

fbb77 is committed to resolving all privacy-related enquiries promptly and transparently. We aim to acknowledge all written privacy requests within 48 hours and to provide a substantive response within thirty (30) days.